PATIENT WATCH SERVICE
The professional and high level of security that Phase One’s patient watch officers offer is the ultimate safeguarding and protection to both the patient and stakeholders. The threat of crime that may be directed towards you, your property or your possessions is greatly reduced when enlisting our flexible services. Our patient watch officers are experienced and highly trained and can be provided 24 hours a day, usually at extreamly short notice.
The patient watch service is for patients who have dementia, mental health or substance abuse problems and may become combative or suicidal. A Patient Watch officer sits in a patient’s room and helps de-escalate a patient before he or she does harm.
The Patient Watch service is designed to help keep both patients and staff working on the wards safe. No one deserves to be assaulted at work, and no one should expect to be assaulted when they come to work.
Phase One has created its own specialist training for this service covering patient care, safeguarding and preventive actions should a patient become aggressive.